Our pre-paid support plans are primarily designed to be used to support Joomla! based websites, but may be used with any other web site or CMS / content management system.
Support plans can be renewed at any time. Unused time never expires and is automatically rolled over to subsequent months.
Note: Normal business hours apply. Some services require that your hosting account / web server meet certain system requirements. Additional fees may apply. Other restrictions may apply. Priority support is on a tier based level. Unused time can be rolled over to subsequent months, is non-transferrable, and is non-refundable.