Anti-Spam Policy

What is Spam?

Spam is unsolicited email also known as UCE (Unsolicited Commercial Email). By sending email only to those who have requested to receive it, you are following accepted permission-based email guidelines.

What constitutes a Preexisting business relationship?

The recipient(s) of your email has made a purchase, requested information, responded to a questionnaire or a survey, or had offline contact with us.

What constitutes consent?

The recipient of our email has been clearly and fully notified of the collection and use of their email address and has consented prior to such collection and use. This is often called informed consent.

Isn't there a law against sending Spam?

The federal anti-spam law went into effect on January 1st, 2004 and preempts all state laws. While this new law will not stop spam, it does make most spam illegal and ultimately less attractive to spammers. The law is specific about requirements to send commercial email and empowers the federal government to enforce the law. The penalties can include a fine and/or imprisonment for up to 5 years.

How Techno Puzzle protects you from sending spam

Techno Puzzle is a permission-based email-marketing tool that follows the strictest permission-based philosophies:

• Communication - Our website(s) already state why we are collecting the site visitor's email address and how we plan to use their address. Additionally, we will never sell or rent our lists.
• Verification - Techno Puzzle automatically sends all of our new contacts an email confirming their interest in receiving emails from us. Additionally, if our contact changes his or her interests or unsubscribes, Techno Puzzle automatically sends an email confirmation.
• Unsubscribe - Every email generated from Techno Puzzle contains an unsubscribe link which allows our contacts to opt-out of future emails and automatically updates our contact lists to avoid the chance of sending unwanted emails to visitors who have unsubscribed.
• Identification - Our email header information is correct because it is pre-set by our newsletter system and our email's "From" address is verified and already accurately identifies us as the sender.

How to protect yourself from Spam: Take the Spam Test

1. Are you importing a purchased list of ANY kind?
2. Are you sending to non-specific addresses such as:
   • sales@domain.com, business@domain.com, webmaster@domain.com, info@domain.com, or other general addresses.
3. Are you sending to distribution lists or mailing lists which send indirectly to a variety of email addresses?
4. Are you mailing to anyone who has not explicitly agreed to join your mailing list?
5. Have you falsified your originating address or transmission path information?
6. Have you used a third party email address or domain name without their permission?
7. Does your email's subject line contain false or misleading information?
8. Does your email fail to provide a working link to unsubscribe?
9. Are you failing to process any unsubscribe requests that come to you via a reply to your email within 10 days or the request?

If you have answered YES to ANY of the above questions you will likely be labeled a SPAMMER. For more information visit The Coalition Against Unsolicited Email (www.cauce.org) or contact Techno Puzzle Customer Support (abuse@technopuzzle.com)